Due to continuous losses, Ida Korslund is clearing out its inventory at a loss. As a US-based online retailer specializing in sofas, we’ve compiled a list of frequently asked questions to help you quickly understand our products and services.

I. What products do you mainly sell?

We only sell sofas and furniture.

II. Do you support shipping outside the US?

Currently, we only support shipping within the US. International shipping is not available.

III. How long does it take for my order to ship?

All orders will be processed and shipped on the same day. Delivery typically takes 2 days.

IV. How can I track my order?

After your order is shipped, we will send you a tracking number via email. You can track your order in real-time on the logistics company’s website (such as USPS/UPS/FedEx).

V. Can I return or exchange items?

Returns are accepted within 30 days. Refunds will be credited to your account within 3 business days after approval, subject to the return conditions.

VI. Is the sofa color the same as the picture?

Product images are presented as realistically as possible, but slight color differences may occur due to factors such as lighting and display devices.

VII. Is customer support provided?

Yes, you can contact customer service via email or phone, and we will assist you as soon as possible.

VIII. Why are the prices lower?

Due to inventory adjustments and clearance strategies, we offer more competitive prices to quickly clear existing inventory.

If you have any other questions, please feel free to contact us. We are happy to assist you.

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